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Rhythm / enquiry workspace

The request, its details and the next step in one place. Review the workflow with an example before connecting services.

Workshop enquiriesInbox · 3
Enquiry details01 / 03 · New

Vases for a small cafe

Assigned to
Workshop manager
Source
Website form

Request

We need three vases for our cafe tables. Could we choose different shapes in a matching palette?

A maker checks a ceramic vase before packing
A maker checks a ceramic vase before packing.

While the maker is at work

Product requests, gift packaging and repeat orders need different follow-up questions. Keeping the enquiry and a prepared reply together makes the next step clear.

Three steps to a reply

  1. Collect the brief

    Keep the name, request and source in a single record.

  2. Review the details

    A manager picks up the enquiry and adds a note.

  3. Check the reply

    A person reviews the draft before it is sent.